Terms & Conditions

Terms & Conditions

Effective Date: 27/03/2025

Welcome to Sanjogh. These Terms of Service (“Terms”) constitute a legally binding agreement between Sanjogh (“Company,” “we,” “us,” or “our”) and you (“User,” “Vendor,” or “you”), governing your access to and use of our vendor directory and event planning platform, including our website, applications, and services (collectively, the “Service”).

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Service.


1. INTRODUCTION

  • Sanjogh provides an event planning and vendor directory platform, enabling users to discover vendors and plan events.

  • We do not provide, endorse, or guarantee vendor services and hold no liability for transactions between users and vendors.

  • These Terms apply to all users, businesses, vendors, event planners, and individuals utilizing the Service.


2. DEFINITIONS

  • “Sanjogh” – The vendor directory and event planning platform.

  • “User” – Any individual accessing Sanjogh to browse vendors, use planning tools, or engage with listings.

  • “Vendor” – Businesses or service providers listing their offerings on Sanjogh.

  • “Service” – All features, functionalities, and interactions facilitated by Sanjogh.


3. ACCOUNT REGISTRATION & USER RESPONSIBILITIES

  • Users must be at least 18 years old to create an account.

  • You must provide accurate, complete, and updated information when registering.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • We reserve the right to suspend or terminate accounts violating these Terms.


4. VENDOR LISTINGS, PAYMENTS & REFUND POLICY

  • Vendors must pay a listing fee to feature their services on Sanjogh.

  • We currently offer a single-tier listing, but tiered pricing may be introduced in the future.

  • Payments are securely processed via Stripe.

  • No refunds will be issued once payment has been made.

  • Sanjogh reserves the right to remove listings that violate policies without prior notice.


5. USER-GENERATED CONTENT & REVIEWS

  • Users may be able to submit reviews, images, and other content in the future.

  • All content must comply with our guidelines on accuracy, decency, and legality.

  • Sanjogh reserves the right to moderate, remove, or refuse content that violates our policies.

  • Users grant Sanjogh a non-exclusive, worldwide, royalty-free license to use submitted content.


6. LIMITATION OF LIABILITY & DISCLAIMERS

  • Sanjogh only facilitates vendor discovery and does not verify vendor quality or service fulfillment.

  • We are not responsible for any disputes, poor service, or damages resulting from vendor engagements.

  • Vendors operate independently and are not agents, employees, or affiliates of Sanjogh.

  • To the fullest extent permitted by law, Sanjogh disclaims all warranties regarding the accuracy, reliability, and completeness of vendor listings.


7. DATA COLLECTION, PRIVACY & SECURITY

  • We collect and retain user and vendor data for up to 5 years, in compliance with GDPR.

  • Our Privacy Policy outlines how we collect, store, and use data.

  • Users have the right to access, modify, or delete their data in accordance with GDPR compliance.

  • Sanjogh implements industry-standard security measures, but users are responsible for safeguarding their own data.


8. MODIFICATIONS TO SERVICE & TERMS

  • Sanjogh may update or discontinue any feature of the Service at our discretion.

  • We reserve the right to modify these Terms at any time, with updates posted on our website.

  • Continued use of the Service after modifications constitutes acceptance of the updated Terms.


9. GOVERNING LAW & DISPUTE RESOLUTION

  • These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction].

  • Sanjogh is not responsible for resolving disputes between users and vendors.

  • Any disputes arising from these Terms shall be resolved through arbitration or mediation, where applicable.


10. CONTACT INFORMATION

For inquiries regarding these Terms, please contact sanjogheventplanner@gmail.com.